Expertise
Partner with us
to ensure your
IT success
Our IT Specialists will attend your premise to tailor solutions that address your unique challenges and opportunities.
Managed IT
We provide a service that goes beyond the traditional ‘break fix’ approach of typical IT companies. Our goal is to partner with you to support the changing technological landscape, ensuring your IT infrastructure supports your objectives and goals and are scalable to grow with your business.
We value the creation of authentic, client focused partnerships and our Managed IT solution, Complete iT Assist offers our clients core IT services which allow them to focus on their primary business. Complete iT Assist integrates three core aspects: general health and monitoring, cyber security and threat protection and backup and recovery.
This proven formula provides our clients with a stable and optimally performing IT environment while delivering client focused, exceptional ICT service.
Cyber Security
We assist our clients by crafting comprehensive cybersecurity approaches by implementing and overseeing necessary tools to ensure the robust security and operation of your IT infrastructure.
Our Endpoint Threat Detection offers protection from incoming threats by seeking out, destroying, and warning of possible threats. To enhance security coverage, we provide additional services including Multi-Factor Authentication, Password Management, Device Enrolment and Next Generation Firewalls.
Proactive Protection
We use the Australian Government’s Essential Eight Framework* to assess the maturity level of our client’s Cyber Security posture. Using the Framework, our audit process will provide you with your risk profile. We then work with you to tailor our services and provide a solution to suit small- and large-scale business operations.
*The Framework introduced by the Australian Cyber Security Centre in 2017 has been used to designed to cyber security and threat prevention in Complete iT Assist.
Essential Eight
Employee
Cyber Security
Education & Awareness
Even with the most robust cyber security defense, employees are often the most vulnerable link when it comes to cyberattacks. We provide service that focus’ on educating staff and promoting constant vigilance. We work with our clients to implement Cyber Security Awareness Training that incorporates initiatives like Phishing Simulation to enhance preparedness.
To enable digital transformation, we assist clients to migrate to the cloud with public or private cloud solutions.
Cloud
We can assist you achieve the most from Microsoft 365 and Google Business’ extensive cloud platform and services. Modernise your workplace with a suite of applications, storage options, collaborative utilities, and industry leading security measures.
Microsoft 365 & Google Business
Back Up &
Disaster Recovery
Cloud Backup is offered in our Complete iT Assist as well as Microsoft 365 and Google Business Plans. We assist with disaster recovery strategies to ensure business continuity if information is lost, stolen, or destroyed.
Network
Infrastructure
We specialise in all aspects of wireless and wired networking including design, support and maintenance of Microsoft based business networks.
Our approach to the design of network architecture ensures flexible remote access and seamless integration within a business office environment. In partnership with our wholesale carriers, we provide hybrid connectivity options that cater to specific service needs, ensuring optimal coverage while maintaining network security.
Business Networks
We build high speed private networks connecting remote locations using reliable service providers. Our team consult, design and manage with these projects in consultation with the client to ensure the seamless transmission of your business-critical data.
On premise networks
Internet
We can assist with connectivity issues, set up and configuration. An audit and review of your internet speed performance may result in enhanced efficiency and a seamless digital experience.
Voice
We offer cloud connected telephony and unified communication solutions that enable collaboration and communication anywhere, anytime.
Working with our vendors we provide a solution that delivers scalable, cloud-based voice and unified communications services. Combining physical phones and applications for computers and mobile devices, it enables businesses to maintain a consistent extension and phone number whether they’re working in the office or remotely. It offers seamless integration with Microsoft Teams to enhance client’s communication experience.
IT Support
We provide assistance with the setup, maintenance, and troubleshooting of computers and portal devices.
Like any investment, your computer needs constant care. When was the last time your computer had a thorough clean? If it has been more than six months, we would recommend you schedule a preventative maintenance visit to ensure optimal performance.
Repairs & Maintenance
New Builds & Upgrades
Need a new computer or laptop? Require assistance transferring your old data to your new device? Are you running low on hard drive space or suffering from a slow computer? We can build or source a new device that is custom to your needs or breathe new life back into your existing system by upgrading critical components.